View our online banking FAQ for more information, including how to enroll for e-statements.
Once you are enrolled in the Guaranty Online Banking and have either a Secure or Business Checking account, you will select the “Bill Pay” tab and start entering your payees. If you would like to add this additional service, contact us at customerservice@guarantystate.com or 785-738-3501 (toll-free 888-738-8000).
Download the Guaranty State mobile app from your device’s app store. Once installed, you will enter your online banking username, password, and birthdate. Next you will be asked 4 security questions that are randomly picked from a credit bureau. After the system has verified your identity, you will have access.
Should you have any issues with the enrollment procedure, please contact us at customerservice@guarantystate.com or 785-738-3501 (toll-free 888-738-8000).
1Wireless carrier data rates may apply.
1Mobile deposit is available for customers of Guaranty State Bank & Trust Company who have had an account for at least 30 days, has a current checking account in good standing and is enrolled in Guaranty State Bank Online Banking with a valid email address.
Mobile Deposits received and approved before 2:00 p.m. CST (Monday – Friday) will be available on the next business day. Mobile Deposits received and approved after 2:00 p.m. CST will be available on the second business day. Guaranty State Bank & Trust Company reserves the right to delay the availability of mobile deposits.
Mobile Deposit users are required to retain the original paper items, for a minimum of five (5) calendar days, but no longer than fourteen (14) calendar days, after they have been transmitted to the Bank (“Retention Period”). This provides sufficient time if there is an issue with the image quality or if the original item is required for any other reason. After the retention period, the original paper items should be destroyed to ensure they are not accidentally deposited again.
If the deposit was declined, the check should be deposited at one of our locations. There are various reasons for this but could be due to the check simply being illegible. If you have any questions or concerns, contact us at customerservice@guarantystate.com or call 785-738-3501 or 888-738-8000.